A process map
How the process works, who is involved and where gaps appear.
Organisational diagnosis and process improvement for care, rehabilitation and social care organisations.
ALNA connects documents, operational data and staff perspectives to understand where a process becomes difficult, what might explain it and which courses of action fit your organisation.
What does the initial diagnosis provide?
Findings with evidence
What the sources show, where they agree and what needs clarification.
Options for action
Possible changes that fit your constraints and a basis for deciding what to test next.
The initial diagnosis becomes a baseline for the next cycle
Over time, the aim is to connect each finding, the explanation examined, the action chosen and what was observed after implementation. Each cycle returns to the map, examines change and updates the understanding behind the next decision.
This stage is in development and separate from the initial diagnosis. Measures, follow-up duration and implementation responsibilities will be agreed in advance. A changed measure alone does not establish that the action caused it.
Start with one challenge
An introductory conversation explores what concerns you, what you have already tried and what you need to understand before deciding on a next step. Scope and timing are agreed around the process, available materials and readiness to begin.
ALNA is in development. We start with a focused process diagnosis; subsequent implementation, measurement and learning cycles will be planned and agreed separately.